TERMS AND CONDITIONS

Welcome to Aloura Hair Treatment. By accessing our website and purchasing our products, you agree to the following Terms and Conditions.

General

Aloura Hair Treatment provides hair care products intended for personal use only. By using our website, customers agree to comply with all applicable laws and regulations.

Product Information

We strive to provide accurate product descriptions, ingredient lists, and product images. However, slight variations in packaging, color, or appearance may occur.

Results from using hair care products may vary depending on hair type, scalp condition, and consistency of use.

Orders and Payments

All orders are subject to confirmation and product availability.

We accept selected payment methods including:

  • Cash on Delivery
  • Bank Transfer

Orders will only be processed after payment confirmation, except for Cash on Delivery transactions.

Shipping and Delivery

Delivery times are estimated and may vary depending on location, weather conditions, courier delays, or unforeseen circumstances.

Aloura Hair Treatment is not responsible for delays caused by third-party courier services.

Returns and Refunds

Customers may request returns or refunds for damaged, incorrect, or defective items within the allowed return period.

Products must remain unopened and in original condition to qualify for returns or exchanges unless proven defective upon delivery.

Proper Product Use

Customers are advised to follow product instructions carefully. Perform a patch test before full application to check for possible allergic reactions or sensitivity.

Aloura Hair Treatment will not be held liable for misuse of products or reactions caused by undisclosed allergies or medical conditions.

Intellectual Property

All website content including logos, product names, text, images, and designs are the property of Aloura Hair Treatment and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

Aloura Hair Treatment shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website signifies acceptance of any updates.

Contact Us

For questions, concerns, or assistance, customers may contact Aloura Hair Treatment through our official social media pages or customer support channels.